Inside the NHL War Room

The National Hockey League has a review process that is truly unique and unparalleled within major professional sports. The game moves at a break-neck pace, and the NHL War Room in Toronto has become an absolute necessity. The crew in the War Room monitors every game in real time, and they stay in constant communication with the on-ice officials in order to insure fair competition. It’s not a perfect system by any means, but the current NHL review process adds checks and balances into a system that clearly needs it. The CBC aired a report on this topic, and it gives us a rare look into the inter-workings of the league.
The War Room is like the NHL’s all seeing eye – they closely follow each and every game, double-checking questionable penalties and goals. The on-ice officials, however, still remain in complete control of their game.
“The review may only be initiated by the on-ice referees or by the video replay judge; neither team can initiate a review. Such a review must take place immediately (if play is stopped) or at the next stoppage in play (if play continues). In the Winter Olympics ice hockey tournament, all goals scored are automatically reviewed to ensure they were legitimate. The NHL also reviews all goals. In addition to goals scored, many plays in the NHL are monitored in “the war room” at the NHL league office in Toronto by head replay official (and former Winnipeg Jet) Kris King and his assistants, who can contact replay judges at games (usually high-level local referees) and ask them to review the plays, or to mete out punishments to players for illegal on-ice actions that were not noticed by the on-ice officials”.
So the War Room can’t initiate a review without the officials or video replay judges permission – unlike the NFL, the coaches can’t request a review or challenge a call made on the ice. This is one of the critical flaws of the current system; why can’t the coaches challenge a call that they think is questionable? Why can’t they use their own discretion? The War Room exists to keep the officials from missing penalties and goals, but what good is it if the on-ice officials are the only ones who have the authority to institute a review?
I think the League needs a new instant replay protocol – let’s give each team two challenges, and the play in question will be collectively reviewed by the War Room. Just like the NFL, if a team loses a challenge, it costs them one timeout, and no challenges can be used past the 2:00 mark in the third period. This procedure would make the officials much more accountable for the judgments they make on the ice. Sure, no one wants every call micromanaged, but if the system doesn’t change soon, it’s going to cost a deserving team a playoff series, or worse, a Stanley Cup.
A perfect example of this dysfunction took place last night during the Blues – Hawks game. St.Louis forward Brad Boyes was carrying the puck through the neutral zone, and Patrick Kane swept in and forced a turnover, but his pokecheck went high, and his stick clipped Boyes in the face. The on-ice official called a delayed penalty, and once Kane touched the puck, the play was blown dead. The referees converged near the penalty boxes, and subsequently waived off the penalty. The replay was quite conclusive; Kane’s stick clearly hit Boyes up high, but the Blues didn’t have a chance to challenge the ruling, so play continued. Even the announcers on the CSN Hawks feed admitted that Chicago ‘got away with one’. If the Blues had any recourse to challenge the play, there’s no way that penalty gets waived. Some were arguing that Boyes embellished the high stick, but if that was the case, call him for the dive, don’t cancel the penalty. As it currently stands, the teams are still at the complete mercy of the on-ice officials, and it’s a poor excuse for objectivity.
Secondly, the league needs to take advantage of existing technology to insure accuracy. The challenge procedure in professional tennis utilizes multiple camera angles to generate a computerized rendering of an individual shot:
In tennis, systems such as Hawk-Eye and MacCAM calculate the trajectory of the ball by processing the input of several video cameras. They can play a computer rendering of the path and determine whether the ball landed in or out. Players can appeal to have the system’s calculation used to override a disputed call by the umpire. In March 2008, the International Tennis Federation, Association of Tennis Professionals, Women’s Tennis Association and Grand Slam Committee agreed unified challenge rules: a player can make up to three unsuccessful challenges per set, and a fourth in a tie-break. Television broadcasts may use the footage to replay points even when not challenged by a player.
The NHL can get its hands on a similar setup. If you’re an older hockey fan, the idea of computer chips makes you shudder – the FoxTrax puck trail was an abject failure, and the purists hated it for good reason, but don’t compare this proposal to that disaster. The Foxtrax puck was meant to lure causal fans into the game; pro tennis uses their tech to insure accurate officiating, and this is precisely what the NHL needs to do. A digital rendering of the goal line, the puck, or the interior of the net would help sort out the questionable goals the War Room struggles with. The NHL has yet to utilize anything like this, however, and they probably won’t until a bad call costs a team its season.
The NHL should be praised for the War Room – it is a excellent way to keep their referees accountable, and we shouldn’t overlook its success, but like any good concept, it needs to adapt and evolve. Adding a challenge system and more advanced technology to the review process would take this good idea and make it great.








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After watching the premature whistle that stopped play a split second before St. Louis scored against Chicago tonight, I have to agree. Important games are being decided by officiating, not actual gameplay.
The officiating has been consistently inconsistent. It is very exasperating. I expect this to be further highlighted as the playoff spots become more highly contested. It is hard to explain the rules of hockey to new fans when they say, “Hey, wasn’t that a penalty” or “Hey, that wasn’t a penalty”. We’re still relatively fresh out of a lockout and still recruiting new and fallen off the wagon fans. I’m sure if we exasperate them with shoddy officiating, they’ll switch to a sport that will at least consider a replay option.
I like that at least in football, if your team loses by a call, you can see the replay and know that you really lost. In hockey, its up to the official making the call in the moment. Its pretty subjective, and depending on the flow of the game, it may or may not get reviewed. There needs to be a better standard. I agree Mr. Steevens.
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pathetic showing by the “warroom” in sens/flyers late timmonen goal clearly a goal whats the point in a “toronto review” if the reviewers are blind
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[...] play was reviewed in “The War Room” in Toronto and after nine minutes, the officials upheld the “no [...]
You guys are incompenent. It is obvious upon video in the game between Calgary and Ducks that the puck was pull out of the net. You guys SUCK! May of even cost a team a chance to make the playoffs. Haha, now the refs are making a bunch of bad calls against the ducks to try to make up for your mistake. What a show. I am done with this hockey.
Lame, Very Lame
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You have to be absolutely kidding the whole entire Calgary Flames organization and fan base. The wrong call you made ultimately cost us the entire season. The puck was clearly in the net, past the cross bar from the overhead view and then Getzlaf grabs it, inside the net. From a Flames fan, the call that was made in Toronto was a travesty and everyone in the “war room” should be ashamed of themselves. A lot of people in Calgary wish hurt on you fools. Look into getting some higher quality cameras and maybe you won’t be embarrassed in the future. Don’t make the wrong call and cost a team it’s season. Absolutely unbelievable!!!!
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[...] NFL and NHL review all scoring plays from the booth or Toronto War Room, respectively, alerting on-field officials (NFL) or video judges (NHL) to any [...]
I think the war room should leave it up to the reefs when the call on the ice the goal that Ottawa scored was good can’t see why the war room would call it no goal there was no moshun bye Chris Neal he was hit in the sholder u guys should leave it up to the reefs a bit more
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